Frequently asked questions
Straight answers on what automation costs, how long it takes and who owns what.
How much does it cost to automate a process?
Setup is $2,500 for Ignite, $5,500 for Elevate and $14,000 for Titan, in Canadian dollars plus applicable taxes. Monthly plans are optional, at $490, $800 or $1,200 a month, and cover maintenance, edits and ongoing support. Your free 30-minute diagnostic tells you roughly what it would take to automate your process, before anything is built.
How long does it take to build an automation?
Most builds are live in 2–4 weeks. It starts with your free diagnostic, where we pick the job worth automating first. Then we design the workflow with you, build and test it, and run it, with written documentation your team can keep.
What kinds of automations and workflows do you build?
We automate routine work across eight business functions: marketing, sales, operations, customer experience, finance, IT, people & HR, and productivity. Typical examples are following up with new leads, sending appointment reminders, getting invoices out on time and onboarding new clients or staff. If a job follows the same steps every time, it's usually a good place to start.
Do I need technical staff on my side?
No. It's done for you: we design, build and run the automations ourselves. All we need is one person who knows how the work runs today and can give us access to the tools involved.
What happens if I cancel the monthly plan?
You keep everything. In a handover session, we export your workflows and reconnect them in your own accounts with you, along with their full documentation. Nothing stays behind with us.
Will it work with the tools I already use?
In most cases, yes. We connect your CRM, calendar, booking and invoicing tools through their official integrations, so your team keeps working in the software it knows. If a tool can't be connected, we'll tell you up front, before you commit to anything.
Who owns the workflows and the data?
You do. Every workflow comes with full written documentation, and your records stay in your own tools, such as your CRM and accounting software. With a monthly plan, the workflows run in our account so we can keep watch over them, but they're still yours, and they move to your own accounts if you cancel.
How are my automations and workflows monitored?
Every workflow is built to alert you by email or text if it gets stuck, so a problem doesn't slip by unnoticed. With a monthly plan, we also watch your automations as they run and fix issues for you.
What size or type of business do you work with?
Growing businesses of all kinds. We work with teams in real estate, healthcare, legal, recruitment, ecommerce, property management and home services, and much of the same thinking carries over to other industries. Your free diagnostic is where we find out together whether we're a good fit.
Why not just hire someone instead?
Automations run 24/7 and handle the repetitive steps the same way every time, for a fraction of the ongoing cost of a new hire. Some jobs still need a person, especially ones that depend on judgment or relationships. Your free diagnostic shows you which of your tasks are which.
Is my business data safe?
We take it seriously. Your records stay in your own tools, we connect only through official integrations, and each workflow gets only the access it needs. We handle personal information under British Columbia's and Canada's privacy laws, as our Privacy Policy explains.
How do we start?
Ask for your free 30-minute diagnostic through our contact form. Our AI assistant calls you first, usually within about 10 minutes, to learn about your business, and if you'd like to continue, we set up the half hour. There's no commitment until you decide to go ahead.
Your first step: a free 30-minute diagnostic.
Send a few details, and our AI assistant will ring to ask about your business. Then, if you choose, walk us through a typical week and we'll point out the tasks worth automating first.